Terms & Conditions

1Introduction and Acceptance

These Terms and Conditions ("Terms") govern your use of the website (https://www.ultracorrit.com) and services (collectively, "Services") provided by UltraCorr IT Private Limited ("we," "us," or "our"), a company registered under the Companies Act, 2013, in India. By accessing or using our Services, you ("you" or "User") agree to be bound by these Terms, which form a legally binding agreement between you and UltraCorr IT Private Limited.

These Terms are drafted in compliance with applicable Indian laws, including the Information Technology Act, 2000, the Indian Contract Act, 1872, and the Consumer Protection Act, 2019. If you do not agree with these Terms, you must not access or use our Services. Continued use of our Services constitutes acceptance of these Terms and any updates thereto.

2Eligibility

To use our Services, you must:

• Be at least 18 years of age or have verified parental consent if under 18, in accordance with the Digital Personal Data Protection Act, 2023 ("DPDP Act").
• Have the legal capacity to enter into a binding agreement under the Indian Contract Act, 1872.
• Comply with all applicable laws and regulations in India or your jurisdiction of access.

We reserve the right to refuse access to our Services to anyone who does not meet these eligibility criteria.

3Services Provided

UltraCorr IT provides IT-related services, including but not limited to software development, IT consulting, and technical support, as described on our website (https://www.ultracorrit.com). The scope and specifics of the Services will be detailed in separate agreements or service contracts where applicable. We reserve the right to modify, suspend, or discontinue any part of the Services at our discretion, with or without notice, subject to applicable consumer protection laws.

4User Obligations

As a User, you agree to:

• Provide accurate, complete, and up-to-date information when using our Services, including during registration or payment processes.
• Use the Services only for lawful purposes and in compliance with these Terms and applicable Indian laws, including the Information Technology Act, 2000.
• Not engage in any activity that interferes with or disrupts the functionality of the Services, including hacking, introducing malware, or attempting unauthorized access.
• Respect the intellectual property rights of UltraCorr IT and third parties, including copyrights, trademarks, and trade secrets.
• Not reproduce, distribute, or modify any content from our Services without prior written consent.

Failure to comply with these obligations may result in suspension or termination of your access to the Services, without prejudice to any legal remedies available under Indian law.

5Intellectual Property

All content, materials, and software provided through our Services, including but not limited to text, graphics, logos, designs, and source code (collectively, "Content"), are owned by or licensed to UltraCorr IT and are protected under the Copyright Act, 1957, and other applicable intellectual property laws in India. You may not use, copy, modify, or distribute the Content without our prior written permission, except for personal, non-commercial use as permitted by law.

Any user-generated content you submit to our Services remains your property, but you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and distribute such content for the purpose of providing and improving our Services, in accordance with our Privacy Policy (https://www.ultracorrit.com/privacy-policy).

6Payment and Fees

Certain Services may require payment of fees, which will be communicated to you in advance through a service agreement or on our website. All payments must be made in Indian Rupees (INR) unless otherwise specified, and in accordance with the terms outlined in the relevant agreement.

You agree to:

• Pay all applicable fees and taxes as per the Payment and Settlement Systems Act, 2007, and other applicable laws.
• Provide accurate billing information and promptly update any changes.

Non-payment or delayed payment may result in suspension or termination of Services, subject to the Consumer Protection Act, 2019. Refunds, if applicable, will be processed in accordance with our refund policy or as required by law.

7Termination

We reserve the right to terminate or suspend your access to the Services, with or without notice, for reasons including but not limited to:

• Violation of these Terms.
• Non-payment of fees.
• Conduct that we believe harms UltraCorr IT, its users, or third parties.

You may terminate your use of the Services at any time by discontinuing access or notifying us via email at info@ultracorrit.com. Upon termination, your rights to access the Services will cease, but any obligations (e.g., payment or confidentiality) that by their nature survive termination will remain in effect.

8Limitation of Liability

To the fullest extent permitted by Indian law, including the Consumer Protection Act, 2019, UltraCorr IT shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services. Our total liability for any claim arising from these Terms or the Services shall not exceed the amount paid by you for the Services in the preceding 12 months.

We do not guarantee that the Services will be uninterrupted, error-free, or free from viruses or other harmful components. You use the Services at your own risk, subject to applicable consumer protection laws.

9Indemnification

You agree to indemnify and hold harmless UltraCorr IT, its affiliates, officers, employees, and agents from any claims, liabilities, damages, or expenses (including reasonable legal fees) arising from your use of the Services, violation of these Terms, or infringement of any third-party rights, including intellectual property rights, in accordance with the Indian Contract Act, 1872.

10Governing Law and Dispute Resolution

These Terms are governed by the laws of India, without regard to conflict of law principles. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.

In compliance with the Consumer Protection Act, 2019, we encourage resolving disputes amicably through our Grievance Officer (details in Section 11). If the dispute remains unresolved, either party may pursue legal remedies, including arbitration as per the Arbitration and Conciliation Act, 1996, if agreed upon in a separate service contract.

11Grievance Officer and Contact Information

In compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we have designated a Grievance Officer to address your concerns related to these Terms or the Services. For any questions, complaints, or requests, please contact:

12Amendments to Terms

We may update these Terms periodically to reflect changes in our practices, legal requirements, or Services. The "Last updated" date at the top indicates when the latest revisions were made. We will notify users of material changes through prominent notices on our website (https://www.ultracorrit.com) or via direct communication.

Continued use of the Services after changes constitutes acceptance of the updated Terms. You may request previous versions of the Terms by contacting our Grievance Officer.

13Miscellaneous

• Severability: If any provision of these Terms is found to be invalid or unenforceable under Indian law, the remaining provisions will continue in full force and effect.
• Entire Agreement: These Terms, along with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and UltraCorr IT regarding the Services.
• Force Majeure: We shall not be liable for delays or failures in performance due to events beyond our reasonable control, such as natural disasters or government restrictions.
• No Waiver: Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.